Same Day
Live Arrival
Contact Us
LIFE CYCLE
– Sterile wrapped plastic feeding tongs
– Large insect Mesh
– Petri dish
– 250 eggs
– 200g prepared mulberry chow
– Silkworm kit guide
– Egg hatching guide
– Silkworm caresheet
We send all livefood via Royal Mail 1st class post.
Your order will be dispatched within 1 working day of receiving payment (Monday-Thursday. However if ordered before 12 noon on these days we will send on the day of order) and you should expect to receive it one or two days after dispatch.
In the very unlikely event that your item is lost or damaged during post, we will always issue either a full refund or replacement.
In some instances silkworms will need 1-2 days before they can be shipped, depending on their shedding cycle. You will be contacted if your order is affected.
We accept payment by any of the following methods:
PayPal
Immediate payment required for prompt dispatch.
If ever your order arrives and your livefood is not in great condition then we will always issue either a refund or reaplacement order for you as quickly as posisble.
You can contact us any time and we’ll always help resolve any issues with your order!
Country/Region of Manufacture | |
---|---|
Type | |
Sub-Type | |
MPN | |
Brand |
Shipping and Delivery
All UK orders are dispatched the same day if placed before 12 noon Mon-Thu and arrive within 2 working days of dispatch; this is however subject to Royal Mail and not guaranteed. If there is any reason for a delay such as the breeding cycle meaning that a certain food is shedding or hatching we will contact you straight away to let you know when you can expect your order.
We also offer additional methods of shipping at the checkout such as recorded delivery, guaranteed next day delivery and international delivery. These options will be displayed at the checkout.
Purchases
We accept all major credit/debit cards via the secure Stripe payment service and PayPal, both are available at the checkout and you can choose whichever secure payment method you prefer when placing your order.